You can manage your voicemail using any Desk Phone, by dialing “999”  if your office extensions are in 3 digits or “9999” if your office extensions are in 4 digits . 

A voice menu system will greet you and ask you to enter your Personal Identification Number (PIN) followed by “#”.

The PIN number is a personal password and if you do not remember it please contact us for a PIN reset.

The initial options you are presented with, are the following:

• Dial * to play your messages.
• Dial “9” to go to options.
• Dial pound “#” to exit.

When you dial “*” to play your messages following options will be announced:

Dial the respective option for messages:

• Dial 0 to play next message
• Dial 1 for previous message
• Dial 2 to repeat message
• Dial 3 to delete message
• Dial 4 to call back the caller
• Dial 5 to forward to another voicemail
• Dial 9 to return to previous menu or options menu
• Dial # to exit system

When you dial “9” for options, the following options will be announced:

Dial the respective numbers to change and update these features:

• Dialing “1” allows you to change your profile status.
• Dialing “3” allows you to dial a number.
• Dialing “4” allows you to delete all read messages.
• Dialing “5” allows you change your self-identification message.
• Dialing “6” allows you to play mailbox information.
• Dialing “7” allows you change your voicemail PIN number.
• Dialing “8” allows you to change your greeting message.
  • Dial “0” to record new greeting
  • Dial “1” to restore to system standard greeting
  • Dial “2” to hear current active greeting
• Dialing “9” allows you to restart the voice menu prompts.

Note: You can use the voicemail button on the primary extension only instead of dialing “999” or “9999”. The voicemail button is usually indicated by a envelope.